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TrainingXLSX

Learner assessment

Assess learner performance using evidence and stated criteria.

Trainer or training providerEstimated time: 25 minutesVersion: 1.0

How to use

1. Share the task and criteria before assessment. 2. Record evidence for each criterion. 3. Separate observations from broad judgments. 4. Agree a follow-up improvement action.

Completed example

This is a fictional example, not client data or a pricing recommendation.

Learner: Shady Ibrahim Task: Prepare a customer follow-up plan Criterion 1: Clear next action Evidence 1: Call scheduled within two days Criterion 2: Named owner and due date Evidence 2: Named account owner and follow-up date Assessment outcome: Needs to improve note recording Feedback: Record the customer agreement clearly Next action: Repeat the task after practice Review: Review the next sample with the trainer